Taxes:
Due to the your country’s laws, customers from EU will pay import taxes. Other regions ( for example USA, Canada) are free from taxes.
The amount of taxes depends on your country’s laws.
Cjastore is not responsible for them and did not take money to pay taxes instead of you.
You can check the approximate customs fee on the link:
https://www.simplyduty.com/#calc
Which payment method do you accept?
We accept paypal and Stripe (credit cards).
Lead time:
LEAD TIME: Currently 4-6 business* days.
Keep in mind that lead time is not shipping time – it is time for preparing your order!
Shipping time:
We provide shipping, by TNT, Fedex, USPS and DHL.
Shipping time to USA, Canada takes 8-15 business days.
Shipping time to another countries may take 15-25 business days.
Please don’t forget Tag your phone number – it is needed for shipping notifications!
*A business day is an official working day. Monday through Friday are considered business days, but holidays* and weekends are not.
Returns, Exchanges & Replacements:
We hope you absolutely love every single piece we send you. But sometimes life happens and plans change, we get it.
RETURNS & EXCHANGES: We accept returns and exchanges on items that are not personalized, not custom made, and not on clearance within 30 days of your receipt of the package.
Items must be in new condition and original packaging. Buyer is responsible for return shipping costs plus any shipping costs required to send an item for exchange.
REPLACEMENTS: If we made a personalization error on your order that was our fault, we’ll happily replace the personalized item for you.
We do not replace items that were incorrectly maded due to buyer error.
Refund in case of the force majeure circumstances
Please, notice, we refund for the product but the shipping costs will be charged from the price of the product in case if:
the customer wasn’t available during the delivery process
the customer provided no more valid phone number and email address
If the customer refuses the package without any reason the package will be utilized and we’re not responsible for the costs.
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